Find answers to common questions or reach out to our support team.
Learn the basics of creating your first trip
Tips for customizing and managing itineraries
Subscriptions, payments, and refunds
Profile settings and account management
Explore all Planifly capabilities
In-depth tutorials and best practices
Click 'Create Trip' from your dashboard or homepage, answer a few questions about your destination, dates, and preferences, and our AI will generate a personalized itinerary in seconds.
Absolutely! After generation, you can customize every aspect of your trip — add or remove activities, adjust times, change locations, and more. Your trip, your way.
Free users get 2 AI-generated trips per month, access to basic planning tools, and can save trips to their account. Upgrade to Premium for unlimited trips and advanced features.
Visit the Pricing page or click 'Upgrade' in your dashboard. Choose monthly or annual billing, and you'll have instant access to all Premium features.
Yes, cancel anytime from your Profile settings. You'll keep Premium access until your billing period ends, then automatically switch to the free plan.
Our AI uses up-to-date data to suggest activities, but we recommend verifying specific details like opening hours and prices before your trip, as these can change.
Yes! During the questionnaire, specify your group size including adults, children, and infants. The AI will tailor activities and pacing accordingly.
Premium users can export trips to PDF or sync directly to Google Calendar. Find these options in the trip view under the export menu.